Tribal Whips Customer Service: We followed up with "Jeepus" regarding this post, and cannot determine why the customers tube "snapped on the trail". His messages to us said that the tube melted, which would require temperatures of more than 400 degree's, none of which is possible with the LED circuitry, even if it shorted, the installed inline fuse would have blown long beforehand, not to mention the wire insulation would likely have softened and melted. We did offer the customer a free replacement, and informed him that if he accepted it, there was no quid pro quo to remove this post. We believe in transparency and fairness. The offer still stands if the customer's interested.This statement is not true. And you don’t even stand behind your craftsmanship. This whip snapped on the trail, and was only saved by my tire carrier, but it’s my fault it snapped?? Great product!